Speak to our Live-in care expert
Meet Sara, your friendly expert care advisor
Navigating and choosing the right care for you or your loved one can feel overwhelming, which is why we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.
Quick 30 min call: We'll discuss your situation and help provide expert advice. to match your needs.
Book a free assessment: When you are ready, we can book a free non-obligation assessment to match your care needs.
Nurse-led care plan set up: Our dedicated nurses personalise your care plan based on your needs and personality traits to ensure you receive the best quality care with the right carer.
Call-back request (Families )
Or call us now on
0208 159 9069
Lines open 24 Hours , seven days a week
OUR CARERS
Who Will Actually Be in the House?
We understand that welcoming a carer into your home is an important decision.
That's why we carefully select carers and consider their experience, skills, personality and approach to care when matching them with an individual. Our carers aim to provide respectful, consistent and person-centred support while encouraging independence wherever possible.
Enhanced DBS
On every single carer, checked before introduction.
In Person
Every carer is interviewed, not just screened on paper.
You Choose
Profiles are sent to you — including a video call first.
24–48 Hours
How fast care can move in an emergency.
How we can help
Most families come to us at a difficult moment — after a fall, a hospital discharge, or a dementia diagnosis that makes living alone unsafe. You don't need to have worked out what you need before you call. Our care managers will talk through the situation, explain how live-in care works, and give you a clear idea of cost.
What happens when you get in touch
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We'll ask about the situation, the level of support needed, and where care would take place
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We'll explain your options, including funding you may be entitled to
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We'll give you an indicative weekly price — no obligation to proceed
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If you'd like to go ahead, we'll send you profiles of matched carers to choose from
Looking for carer work instead?
If you're an experienced live-in carer, see our carer careers page for our current recruitment status and how to register your interest.
COMMON QUESTIONS
Questions families ask us most
The things people search for before they call us - answered plainly